What are the check-in and check-out times at Aruma Suites?
Check-in is at 15:00 and check-out is by 12:00.
59 photos
Aruma Suites, Playa del Carmen
36US$
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10% less
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Key details
About the Hotel
Av 10 No. 2 Entre 10 Y 10 Bis, Col Centro,
Playa del Carmen,
Mexico,
77100,
Quintana Roo
- Steps from Playa del Carmen Beach
Perfect
7.0
5.6
2.5
Aruma Hotel is a 4-star Playa del Carmen hotel featuring an
Rooms & Amenities
All guest rooms at Aruma Hotel are equipped with air conditioning, a
Dining & Nearby Options
Dining options include
Leisure & Events
Recreational amenities include the
Location & Transportation
The property is conveniently located
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
26 m²
Shower
Air conditioning
room details
Standard King Room
2 persons
26 m²
Shower
Air conditioning
room details
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking property
- Free internet access
Dining
- Restaurant
Room features
- In-room safe
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Cable/ Satellite television
Show more
Dining Onsite
Aruma Suites offers a delightful dining experience at Restaurante #1, where the flavors of American and Mexican cuisines come alive. Enjoy a warm and inviting atmosphere for breakfast, setting the stage for a perfect start to the day.
Location
Av 10 No. 2 Entre 10 Y 10 Bis, Col Centro,
Playa del Carmen,
Mexico,
77100,
Quintana Roo
Map view
Av 10 No. 2 Entre 10 Y 10 Bis, Col Centro,
Playa del Carmen,
Mexico,
77100,
Quintana Roo
City landmarks
Landmark
Los Fundadores Park
820 m
Landmark
La Sirena's Fine Mexican Handcrafts
630 m
Landmark
Zona Arqueologica Playa del Carmen
1.2
km
Gallery
La Galeria de Playa Art Gallery
730 m
Landmark
Caminarte
730 m
Beach
Kool Beach Club
1.2
km
Landmark
Corazon de Mexico
910 m
Beach
Mamita's Beach Club
1.4
km
Landmark
Galeria Lamanai
1.2
km
Nearby
152 Calle Quinta Avenida
Quinta Avenida
190 m
Mall
Quinta Alegria Shopping Mall
510 m
Museum
3D Museum of Wonders
510 m
Museum
Museo Frida Kahlo Playa Del Carmen
280 m
Night club
Coco Bongo
80 m
Church
Nuestra Senora del Carmen Catholic Church
510 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
240 m
5th Avenue 4th and 6th Streets
Sun Jaguar
390 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
340 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
420 m
Beach
Playacar
510 m
Aquarium
Aquarium Beach
510 m
5ta Avenida
Galeria de Arte 5ta Avenida
460 m
Gallery
Riviera Art Gallery
500 m
Casino
Grand Riviera Casino
120 m
Night club
Salon Salsanera
80 m
Shopping Area
Plaza Calle Corazon
150 m
Night club
Mandala Playa del Carmen
200 m
Night club
Club 01
180 m
Night club
Blue Parrot
280 m
Beach
INTI Beach
1.2
km
Restaurants
Ipanemas Grill
30 m
Ave 10 Nte esq. Calle 10
Los Tabernacos Sports Bar and Lounge
120 m
10 ieme Rue entre les Avenues 10 et 15 10th Street between 10th and 15 Avenue
Union Taverna
10 m
Avenida 10 Corner with Calle 10 Bis
Magnolias Restaurant
90 m
Av. 10 Nte. esquina Calle 10 Nte Hotel Hacienda Real del Caribe
Restaurante Los Asados de Patzcuaro
70 m
Av. 10 Esquina Con Calle 90
Zitla
200 m
Calle 12 Lote 007 Entre 15 y 20 Avenida
Liquid Prana Cold Pressed Juices
140 m
Calle 10 Norte Entre Avenida 10 Y 15 al lado de Yogaloft
Explore Playa del Carmen
Explore Playa del Carmen
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Robert
United States,
March
2025
5.4/10
My stay at Aruma Hotel was a mixed experience. The location was fantastic, right in the heart of Playa del Carmen, making it easy to access local attractions. However, issues with check-in, room conditions, and misleading promotion regarding the beach club were disappointing. I did appreciate the breakfast options that catered to plant-based diets.
Rooms
5.0
The room was outdated and didn't match the photos online. I experienced issues with cleanliness and minor maintenance, like a broken key card system and no hot water.
Service
5.0
The staff was friendly, but there were significant issues with communication at check-in. I had to provide proof of payment, which took extra time and caused unnecessary stress.
Location
9.0
The location was perfect. just a short walk to 5th Avenue, yet the rooms offered a quiet retreat from the bustling nightlife.
Dining
7.0
Breakfast was included and featured many vegan options. I enjoyed the healthy choices, even though meat lovers might feel it was lacking.
Facilities
6.0
The rooftop pool area was nice, but without an elevator, it was a bit of a trek to the third floor. Wi-Fi issues were also frustrating during my stay.
Frank
United States,
March
2025
5.4/10
My stay at Aruma Hotel was a mixed bag. While the location was fantastic-close to 5th Avenue and plenty of dining options-the condition of the hotel was lacking. The breakfast was a highlight, especially with many plant-based options, but there were frustrating issues like check-in complications and room discrepancies.
Rooms
5.0
I booked a deluxe Junior room but was disappointed to find the actual room didn't match the pictures online. It felt outdated, with issues like poor water pressure, and some basic amenities were lacking. The faulty keyless entry was also a hassle, leaving me waiting at times.
Service
5.0
The staff was generally friendly, but I had an unpleasant experience at check-in. They tried to charge me again for my room, despite already paying through American Express Travel. My patience was tested as I needed to provide proof of payment, taking up a lot of valuable time.
Location
9.0
The location was one of the best parts of my stay-just a short walk to 5th Avenue and many great local spots, including a vegan cafe right next to the hotel. It was perfect for exploring Playa del Carmen while still enjoying some peace and quiet in my room.
Dining
7.0
Breakfast was included and featured many vegan and vegetarian items (which I loved). However, if you're a meat eater, you might find the selection a bit lacking as there were no meat options available.
Facilities
5.0
The hotel had a charming rooftop pool, but the internet was unreliable during my visit, which was inconvenient. It's worth noting there were additional resort fees that I felt were not justified based on the services offered.
Caroline
United States,
March
2025
5.6/10
My stay at Aruma Hotel was a mixed bag. The location is super convenient, being close to the nightlife and other attractions, but I faced some major hiccups during check-in. The room was spacious, but the overall state of the hotel felt outdated and didn't match the photos online, which was disappointing. On the flip side, I did enjoy the breakfast options, especially for plant-based diets.
Rooms
6.0
The room was spacious, but definitely needs a refresh. It did not look like the photos online, and there were signs of wear and tear throughout the hotel.
Service
5.0
The staff was friendly, but the check-in process was chaotic due to some payment issues that took way too long to sort out. It felt unorganized.
Location
9.0
Fantastic location! It's close to 5th Avenue and all the action without being too noisy. Perfect for exploring Playa del Carmen.
Dining
7.0
Breakfast was included and had plenty of vegan options, which I loved. However, if you're a meat-eater, you might not find it satisfying.
Facilities
5.0
While I appreciated the small rooftop pool, the lack of an elevator and other amenities felt like a drawback, especially considering the resort fee.
John
United States,
February
2025
5.2/10
My stay at Aruma Hotel in Playa del Carmen had its ups and downs. The location is fantastic, close to everything yet quiet enough to relax. However, I faced issues with both the check-in process and the condition of the room. While I appreciated the free breakfast options, the overall experience left much to be desired.
Rooms
5.0
The room I booked was outdated and didn't match the pictures online. there were visible stains, and the air conditioning didn't work properly. Additionally, the lack of mirrors and storage made it less comfortable.
Service
6.0
The staff was friendly, but there were significant communication issues during check-in. I had to prove my payment despite having booked my stay in advance. This lack of organization created unnecessary stress.
Location
10.0
The hotel's location is absolutely perfect. it's close to 5th Avenue and the beach, making it easy to explore Playa del Carmen. I loved that I could enjoy the vibrant nightlife and still retreat to a quieter room.
Dining
8.0
I really enjoyed the breakfast served from 8:00 AM to 10:00 AM. plenty of vegan and vegetarian options were available, which was great for my plant-based diet. However, meat lovers might find the choices lacking.
Facilities
5.0
While there were some facilities offered like a small rooftop pool, I noticed that the internet connection wasn't always reliable. and the lack of an elevator made accessing my room a bit challenging.
Chris
United States,
January
2025
6.4/10
During my recent stay at Aruma Hotel in Playa del Carmen, I found the location to be convenient, just a short stroll from the bustling nightlife and 5th Avenue. However, the hotel itself was quite underwhelming, showing signs of deterioration and mismanagement. While the rooftop pool area was a nice touch, the overall experience left much to be desired due to issues like faulty room amenities and misleading promotional claims. 🌴😞
Rooms
5.0
The room was spacious, but lacked proper maintenance. I noticed deterioration on the walls and bathroom fixtures, and there was no hot water during my stay. Additionally, the pictures posted do not accurately reflect the current condition of the hotel.
Service
5.0
The staff was friendly but seemed overwhelmed, particularly during check-in, which took longer than expected due to payment verification issues. I found communication around payment and resort fees to be confusing.
Location
10.0
The hotel is centrally located, making it easy to explore nearby attractions and dining options, which I appreciated. It's a great spot for nightlife lovers.
Dining
7.0
Breakfast was included, offering a good variety of vegan and vegetarian options. However, if you're a meat lover, you might be disappointed with the limited offerings.
Facilities
5.0
The rooftop pool was enjoyable, though the internet connection was inconsistent. Also, the absence of an elevator made accessing the higher floors inconvenient.
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 11:00-12:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 250 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
16
FAQs
About Aruma Suites
How far is Aruma Suites from the nearest airport?
The nearest airport, Aeropuerto de Playa del Carmen, is located 5 km from the hotel.
What nearby attractions can guests visit while staying at Aruma Suites?
Nearby attractions include Quinta Avenida (0.5 km), Nuestra Senora del Carmen Catholic Church (0.5 km), and Coco Bongo (1 km).
Is there a pool available at Aruma Suites?
The hotel features an outdoor pool for guests to enjoy.
What amenities can guests find in their rooms at Aruma Suites?
Rooms are equipped with air conditioning, a flat-screen TV, free Wi-Fi, and safety deposit boxes.
What safety features are in place at Aruma Suites?
The property includes safety features such as smoke detectors, a security system, and first aid kits.
What recreational opportunities does Aruma Suites offer?
Guests can relax in the outdoor pool and utilize the provided tour and ticket assistance.
Which languages are spoken by the staff at Aruma Suites?
The staff speaks multiple languages to assist guests effectively.
What are the closest beaches to Aruma Suites?
The nearest beach is Playa del Carmen Main Beach, located 700 meters from the hotel.
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